The company charges fees for consultation, translation, matching, appointment, and travel coordination services.
Licensed medical institutions provide examinations, diagnosis, treatment, medicine, and other clinical services. Clients pay those fees directly to the relevant institution.
| Item | Company role | Medical institution role | Payment recipient |
|---|---|---|---|
| Consultation & coordination | Explain scope and coordinate communication and next steps | Not involved | 北京问道行文旅科技有限公司 |
| Translation support | Translate records and reports within confirmed scope | Issue original medical documents | 北京问道行文旅科技有限公司 |
| Report explanation | Non-diagnostic general-practitioner explanation in the Professional service | Provide formal clinical reports and medical opinions | Settled under the relevant service |
| Hospital examination | Appointment and communication preparation | Perform examinations and hold clinical responsibility | Client pays the medical institution directly |
| Diagnosis & treatment | Not provided | Licensed institutions and clinicians provide these | Client pays the medical institution directly |
| Medicine | Not sold or prescribed | Provided or prescribed under applicable rules | Client pays the actual recipient directly |
| Transport & accommodation | Travel coordination may be provided | Not applicable | Client pays the third party directly |
The Professional Report Review Service is non-diagnostic and does not constitute diagnosis, treatment advice, or a specialist medical opinion.